Responsible Gaming at cd88
cd88 believes that gambling should always be an enjoyable, voluntary form of entertainment — never a source of financial stress or personal harm. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support they need to stay in control of their play at all times.
Playing Safe is Our Priority
At cd88, responsible gaming is not an afterthought — it is built into the foundation of everything we do. We recognise that for a small number of players, gambling can shift from a leisure activity into something that causes real harm. Our duty is to identify those situations early and respond with effective, practical tools.
We have invested in a comprehensive suite of player-protection features that are freely available to every registered cd88 account holder. These tools are designed to give you full control over your gambling habits — whether you want to set a weekly budget, take a short break, or permanently close your account.
If at any point you feel that gambling is no longer a source of enjoyment and is instead causing anxiety, financial difficulty, or conflict in your personal relationships, we urge you to use the tools described on this page or contact our support team immediately. Help is available around the clock, and every interaction with our responsible gaming team is treated with complete confidentiality.
Deposit Limits
Set daily, weekly, or monthly maximum deposit amounts in BDT. Limits take effect immediately and can only be decreased — not increased — without a mandatory 7-day cooling period.
Session Time Limits
Define the maximum number of hours per day you spend on the cd88 platform. An on-screen alert will notify you when your limit is approaching.
Cool-Off Period
Take a structured break of 24 hours, 48 hours, or 7 days. During a cool-off period your account remains open but you cannot log in or place bets.
Self-Exclusion
Permanently or temporarily exclude yourself from cd88 for periods of 1 month, 6 months, 1 year, or indefinitely. Self-exclusion is irreversible for its chosen duration.
Full Suite of Control Features
Every cd88 account comes with instant access to the following responsible gaming features. All tools are available through your Account Settings panel or by contacting our support team directly.
Loss Limits
Set a maximum net loss threshold on a daily, weekly, or monthly basis. Once your loss limit is reached, you will be automatically logged out and unable to place further bets until the period resets. Loss limits can be reduced at any time with immediate effect, but increases require a 7-day waiting period.
Wagering Limits
In addition to deposit and loss limits, you can set a cap on the total amount wagered per session or per day. This tool helps players who prefer to track activity by bet volume rather than net balance movement, giving a clearer picture of overall engagement.
Reality Checks
Enable periodic on-screen reminders that display how long you have been playing in the current session and your net win/loss position. Reality checks appear at intervals you choose — every 15, 30, or 60 minutes — and prompt you to decide whether to continue or stop.
Account Suspension
If you are experiencing a personal crisis — financial hardship, mental health challenges, or a family emergency — our support team can suspend your account immediately on request. A suspended account can be reactivated after the agreed suspension period upon verification of your identity and wellbeing.
Support Referrals
Our responsible gaming team can connect you with qualified counselling resources and peer-support organisations active in Bangladesh. We maintain a curated list of mental health and addiction support contacts and will provide these to any player who requests them, without judgement.
Activity Statements
Request a full history of your betting activity, deposits, withdrawals, and session durations for any period. Reviewing your activity statement regularly is one of the most effective ways to maintain an accurate, objective view of your gambling behaviour over time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and often goes unnoticed until it has caused significant harm. The following behaviours are recognised warning signs. If you identify with several of these, we strongly encourage you to contact our support team or use the self-exclusion tool immediately.
Spending more money on gambling than you can comfortably afford, or regularly exceeding the budget you set for yourself at the start of a session.
Chasing losses — continuing to gamble after a losing streak in an attempt to win back money that has already been lost.
Gambling for long periods without taking breaks, or continuing to play late into the night when you planned to stop much earlier.
Neglecting family responsibilities, work commitments, or social relationships because of time or money spent on gambling.
Hiding your gambling activity from family members, lying about the amounts spent, or feeling ashamed or secretive about your betting habits.
Borrowing money, selling assets, or using emergency savings to fund gambling activity, or using gambling winnings as a primary financial plan.
Feeling restless, irritable, or anxious when not gambling, or using gambling as a way to escape stress, depression, or difficult life situations.
Needing to bet larger and larger amounts to feel the same level of excitement, indicating a growing tolerance that mirrors addictive behaviour patterns.
Honest Questions Worth Asking
Taking a few moments to honestly answer the following questions can provide an early indication of whether your gambling habits are healthy and controlled, or whether they may be developing into something that requires attention. There are no right or wrong answers — only honest ones.
If you answer "yes" to three or more of these questions, we recommend reaching out to our responsible gaming team or using one of the player-protection tools available on your cd88 account. Early intervention is always more effective than waiting until a problem becomes severe.
- 1 Do you gamble with money that is budgeted for rent, food, or household bills?
- 2 Have you ever lied to a family member about how much you have spent gambling?
- 3 Do you feel irritable or anxious on days when you are unable to gamble?
- 4 Have you tried to stop or cut back on gambling but found it difficult to follow through?
- 5 Do you find yourself thinking about gambling when you are supposed to be focused on other things?
- 6 Have you borrowed money or sold possessions to fund a gambling session?
- 7 Do you continue playing after winning, hoping to win even more rather than withdrawing?
- 8 Has anyone close to you expressed concern about your gambling habits in the past year?
Support Channels & Resources
Whether you need to activate a limit, request self-exclusion, or simply talk to someone about your gambling, the following channels are available to you at any time.
Live Chat Support
Connect with a responsible gaming specialist directly through the cd88 platform's live chat. Available around the clock with an average response time of under 5 minutes.
WhatsApp Support
Prefer to communicate via WhatsApp? Our support team is reachable through the WhatsApp contact details available inside your cd88 account dashboard after logging in.
Email Support
For formal self-exclusion requests, account closure, or written documentation of a responsible gaming case, contact us by email. All emails are responded to within one business day.
Account Self-Service
All deposit limits, session limits, loss limits, cool-off periods, and self-exclusion requests can be activated instantly through the Responsible Gaming section of your cd88 Account Settings.
Strict 21+ Age Policy
cd88 strictly prohibits access to its platform by any individual under the age of 21. This is not merely a technical requirement — it reflects our deep commitment to protecting young people from the risks associated with gambling. We take every possible measure to verify the age of all users and to prevent underage access.
During the registration process, all applicants are required to confirm that they are aged 21 or above. Before any withdrawal can be processed, users must complete a full identity verification process that includes submission of a government-issued National Identity Card (NID) or passport. Any account found to belong to a person under the age of 21 will be immediately suspended, all funds forfeited, and the matter reported as required by applicable law.
If you are a parent or guardian in Bangladesh and are concerned that a minor in your household may have accessed cd88, please contact our support team immediately. We will act on any credible report without delay and at no charge to the reporting party.
- Mandatory age declaration at account registration
- NID or passport verification required before first withdrawal
- Automated screening of account behaviour for indicators of underage play
- Immediate suspension of any account suspected of underage access
- Parental reporting channel available 24/7 via live chat and email
- 21+ messaging displayed prominently across all platform pages
Play Smart, Play Safe with cd88
Now that you know your rights and the tools available to you, explore the cd88 platform on your own terms. Cricket betting, live casino, 1,000+ slots — all with the safety net of our full responsible gaming suite. For players aged 21 and above in Bangladesh.